Water Services

Banana Shire Council

Water Services

Banana Shire Council operates a total of eleven (11) water supply schemes. These include Banana, Baralaba, Biloela, Callide Dam, Cracow (trickle feed system), Goovigen, Moura, Taroom, Thangool, Theodore and Wowan. Restricted Raw Water schemes are provided at Taroom and Baralaba.
Goovigen and Wowan rely on groundwater that is untreated other than by chlorination.

Water Restrictions

Residents & property owners of Banana Shire are advised that as of 1st December 2014 the following restriction levels apply to water used from the town supplies:

Town Restriction Level Restrictions
Biloela, Moura, Baralaba, Taroom, Banana and Theodore Level 1
  • Sprinklers (including micro—sprinklers) permitted, but not between
    • October to March 9am and 3pm
    • April to September 10am to 2pm
  • Hand Held hose & Drip Irrigation (& Approved Sub—surface Irrigation utilized for sporting fields and ovals)
    • Anytime
  • Buckets or watering cans (<20 litre) filled directly from taps
    • Anytime
Goovigen and Wowan Level 2
  • Sprinklers (including micro—sprinklers) permitted, but not between
    • October to March 6am to 8am and 5pm to 7pm
    • April to September 7am to 9am and 4pm to 6pm
  • Hand Held Hose & Drip Irrigation (& Approved Sub—surface Irrigation utilized for sporting fields and ovals)
    • Anytime
  • Buckets or watering cans (<20 litre) filled directly from taps
    • Anytime

For further information please refer to Water Restrictions as of December 2014

Department of Energy and Water Supply Key Performance Indicators (KPI) Reports

Banana Shire Council is required by the Department of Energy and Water Supply to submit annual data for water and sewerage key performance indicators for each financial year.

The KPI data includes:

  • Number and capacity of treatment plants
  • Number of connected properties, storage capacity and network size
  • Volumes of water and sewerage treated
  • Costs and revenues of the water utility
  • Customer service records
  • Billing information to compare across service providers

An information sheet "Fact or Furphey KPI" is available from the Queensland Water Directorate.

Drinking Water Quality Management Plan (DWQMP)

These reports document the performance of the water quality and the implementation of actions detailed in the Drinking Water Quality Management Plan required under the Water Supply (Safety and Reliability) Act 2008.

It assists the regulator to determine compliance with the current approved DWQMP and provides a public report on the council’s management of drinking water.

Council has determined and set appropriate level of Customer Service Standards for a range of performance indicators based on historical records for its water supply and sewerage services.