Have you advised your Neighbour?
Making a minor complaint about a neighbour to Council can often do more harm than good. A little tolerance goes a long way so if possible, please discuss your concerns with your neighbour first if it is safe to do so. On most occasions your neighbour will not realise that they are causing a nuisance and will be happy to address the issue. Council's Fix it at the Fence Fact Sheet(PDF, 314KB) may give you further information on how to successfully resolve conflicts with your neighbour.
The Queensland Government Ways to approach your neighbour website offers helpful advice on how to discuss your concerns with your neighbour and what steps may be taken if an agreement is unable to be reached.
Registering a Complaint with Council
Despite the best intentions, it is understood that there are instances where the involvement of a third party is essential.
To register a complaint, complete a complaint form(PDF, 85KB) insert link to Compliance complaint form and submit to Council.
Depending on the nature of your complaint, Council may request additional evidence to substantiate it. To expedite the resolution process, it is advisable to provide evidence such as video recordings, audio files, or diary entries.
Dispute Resolution
Council is unable to resolve certain neighbourhood disputes. For these matters, Queensland Civil & Administrative Tribunal (QCAT) is a State Government provided free mediation and facilitation service, which deals with workplace, family, neighbourhood, commercial, organisational, environmental and multi-party disputes.