Make an Animal Complaint

The Council animal compliance team receives hundreds of complaints every year. While we understand many concerns may be resolved with friendly neighborhood conversations, at times there is a need for Council intervention.
To register a complaint, complete the relevant complaint form and submit it to Council, alternatively contact Council via the following clicking on Contact Council.
Animals Wandering at Large
As per Banana Shire Council Local Law 2 (Animal Management(PDF, 1MB) , an owner must not allow an animal to wander at large, and all animals must be kept under effective control whilst in a public place. If you would like to notify the Council of an animal wandering at large, please call 4992 9500, or complete an Animal Nuisance Form(PDF, 89KB). If a cat or dog has entered your property, you may choose to restrain the animal and contact Council to arrange collection.
Barking/ Noise Nuisance Dogs
Banana Shire Council recognizes the positive role that our pets play within our community providing companionship, and security, and improving lives across our shire. It is reasonable to expect that dogs will bark occasionally; however, ongoing barking is often a symptom of another problem. Communication is vital in resolving animal noise nuisance complaints within the community. Owners are responsible for ensuring their animals do not cause a nuisance by making excessive noise that disrupts or inhibits any normal activity ordinarily carried out in nearby properties.
Council’s Compliance team will liaise between complainants and animal owners to ensure all animal owners meet relevant legislation requirements regarding noise nuisances.
If you have concerns with a dog in your neighborhood, please complete the barking nuisance complaint form(PDF, 132KB) .
For more information regarding making a complaint, Council's processes, addressing animal noise concerns, and understanding the dog’s behavior, please refer to the Barking Dog Fact Sheet(PDF, 597KB).
Stray Cat Management
Just like dog owners, cat owners need to ensure their animal stays within their property boundaries unless it is under effective control. In most cases, the quickest and easiest way to capture and identify wandering cats if by trapping the cat.
Cat traps can be hired from Biloela, Moura, and Taroom Customer Services Centres. Delivery can also be arranged to surrounding towns. You are required to complete the cat trap application form below, with a refundable fee as per Banana Shire Council Fees and Charges. Within your hire period, and if you trap a cat DO NOT attempt to remove the cat from the trap. Bring the trapped cat to the Council's animal management facility where one of our highly trained team members can remove it safely. You can then take the trap back home if you require it for the remainder of the hire period.
Cat Trap Application Form for Rural, Commercial and Industrial use.(PDF, 2MB)
Cat Trap Application Form for Urban and Town Area use.(PDF, 2MB)
Welfare & Cruelty
If you have witnessed animal cruelty, or believe an animal is suffering from a welfare concern, please contact RSPCA.
Dispute Resolution
If a matter is out of Council's jurisdiction, there are other alternative organizations that can assist as a mediator during a dispute.