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Councils Environmental Health Officers monitor and regulate commercial food preparation within the Shire. Unregulated food handling and storage is a potential risk to the public's health and safety, therefore regulations have been put in place for the safety and hygiene of food for all customers. If you are concerned about poor food handling or food borne illness, refer to the relevant section below for more information.

If you wish to establish a permanent or temporary food business, these premises may need to be licenced and/or approved by Council.  Further information is provided in the Who needs licence? and Starting a food business sections below.

Activities that do not require a licence still carry an obligation to ensure that food for sale is safe and suitable.  Food safety is also important at home with many cases of food borne illness resulting from poor food handling in the home.  To enhance your knowledge of food safety and hygiene, you may wish to undertake the free online training available on this page or read through the many fact sheets available through the web links opposite. 

Who needs a licence?

If you wish to establish a fixed, mobile or temporary food business, you may require a Food Business licence from Council. 

For further information about when a Food Business licence is required visit:

Licensable food businesses

Activities that do not require a Licence still carry an obligation to ensure that food for sale is safe and suitable. 

Council requests charity or non-profit organisations who do not require a licence under the above criteria, to apply for a temporary food licence at no charge, so that Council can ensure that the activity is undertaken safely.

License application forms are available on Council’s Forms page.

Associated license fees are listed on Council’s Fees and Charges page.

Starting a food business

There are a number of matters to consider when starting a food business in addition to licensing.  The fact sheets below provide an overview of these matters. 

Starting a food business

Starting a home based food business

Starting a mobile food business

Starting a water carrier business

Food safety training

Online food safety training

All food businesses have obligations to ensure staff have appropriate skills and knowledge.  The Banana Shire is assisting food businesses to meet these obligations by providing free access to online training.

Two free online food safety training options are listed below which will assist food handlers in developing the required skills and knowledge to ensure food is handled in a safe and hygienic manner.  

I’m Alert

  • This program is easy to follow, includes a presentation as well as interactive quizzes. A training acknowledgement form can be printed upon completion and be kept as part of your staff records. 


  • This program is provided by the Department of Health Victoria and supported by Queensland Health.  It involves reading through various topics and completing an assessment quiz.  On completion a certificate is awarded.  

Food Safety Supervisors

Please note that the above online training does not meet the training requirements for a food safety supervisor. 

Every licensed food business is required to have a readily-available food safety supervisor to add an on-site level of protection for day-to-day food safety.

Please refer to the Food Safety Supervisor Fact Sheet  or visit for further details about food safety supervisor training requirements. 

If you have a concern about food handling or food borne illness

Local government shares responsibility for food safety with various Queensland Government agencies.  You may wish to consult the fact sheet Making a complaint about a food or food business to determine who is responsible for your particular issue.  

If the responsible agency is local government, or if you are unsure, contact Council's Environmental Health Officers on (07) 4992 9500.

More information about food borne illness is available on the Queensland Health food safety website.