Animals

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Animal Control - Keeping, Registration, Pound and Complaints

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All animals kept within a town area are required to be kept in accordance with the requirements of Council's Local Laws.

These requirements are both general and specific to each type of animal.

General requirements include:

  • A proper enclosure must be provided on the property to prevent the animal from wandering or escaping from the property
  • The animal must not be permitted to cause a nuisance in relation to noise, odour, dust, defecation or wastewater.
  • Any excreta, offensive material or food scraps must be collected at least daily and disposed of appropriately

Minimum standards are required by Council's Local Laws in order to protect the health, safety and amenity of the local community and environment. View the minimum standards for keeping animals fact sheet for details.

Permitted numbers:  Council's Local Laws restrict the number of certain animals that can be kept in a town area.  The numbers are generally dependant on the size of the block on which they are kept.  View the keeping of particular animals fact sheet for details.

Cats

Cats kept within the Shire must comply with the requirements of the Council's Local Laws and the Animal Management (Cats and Dogs) Act 2008

Keeping cats fact sheet

Dog and Cat Enclosures fact sheet

In town areas:

  • No more than two (2) cats may be kept on any property, unless a permit has been issued by Council.
  • Cats are not permitted to roam.
  • Cats must not cause a nuisance.

Failure to comply with these requirements may result in on the spot fines.

Microchipping

Cats are required to be microchipped in the following circumstances —

  • When sold or given away — this is the responsibility of the person selling or giving away the cat
  • If born on or after 1 March 2010, the cat must be microchipped before reaching the age of 12 weeks — this is the owner's responsibility
  • For impounded cats, prior to the release from the pound

A microchip is about the size of a grain of rice. Implanted by a local vet, the microchip causes no discomfort or pain to your pet. The barcode on the microchip is linked to your contact details and recorded on a microchip registry database for the life of your pet. This means your pet is permanently identified Australia-wide and can be safely returned to you even if there is no collar or registration tag.  Just remember whenever you move address to contact your microchip registry to update your details as soon as possible.

Council have a subsidised microchipping program in cooperation with local veterinary clinics in Biloela and Moura.  A voucher may be purchased from Council's customer service centres and when presented to your local vet will cover the implanting fees, the microchip cost and microchip registration fees.

Impounded cats

If your cat is found wandering outside your property, it may be impounded. View currently impounded stray animals.

Dogs

Dogs kept within the Shire are required to comply with the requirements of Council's  Local Laws and the Animal Management (Cats and Dogs) Act 2008. These requirements include:

  • Dogs over the age of 12 weeks must be registered within 14 days of kepping the dog within the Shire area, with the exception of working dogs.
  • Dogs must wear an identifying tag.
  • Dogs must not be permitted to attack, injure or worry a person or animal.

In a town area:

  • No more than two (2) dogs may be kept on any property, unless a permit has been issued by Council.
  • When in a public place, dogs must be under effective control ie. on a leash no longer then two (2) metres.
  • Dogs are not permitted to roam at large. Council Officers may impound wandering animals.
  • The property on which the dog is kept must be adequately fenced to ensure that the dog cannot escape.
  • Dogs must not cause a nuisance in relation to noise, odour, dust or defecation.

Failure to comply with these requirements may result in on the spot fines being issued.

Keeping dogs fact sheet.

Dog and cat enclosures fact sheet.

Microchipping

Dogs are required to be microchipped in the following circumstances:

  • When sold or given away – this is the responsibility of the person selling or giving away the dog; and
  • If born on or after 1 March 2010, the dog must be microchipped before reaching the age of 12 weeks – this is the owner's responsibility.
  • For impounded dogs, prior to the release from the pound.

A microchip is about the size of a grain of rice. Implanted by a local vet, the microchip causes no discomfort or pain to your pet. The barcode on the microchip is linked to your contact details and recorded on a microchip registry database for the life of your pet. This means your pet is permanently identified Australia-wide and can be safely returned to you even if there is no collar or Council registration tag. Just remember whenever you move address to contact your microchip registry to update your details as soon as possible.

Council have a subsidised microchipping program in cooperation with local veterinary clinics in Biloela and Moura.  A voucher may be purchased from Council's customer service centres and when presented to your local vet will cover the implanting fees, the microchip cost and microchip registration fees.

Permits for more than two dogs

No more than two dogs may be kept on a property in a town or village zone except when a permit has been issued by Council. A permit application form must be completed and provided to Council together with a permit application fee, and all dogs are required to be registered. A permit will only be granted where all permit conditions can be met.

"Restricted" dogs

The following dogs are declared a restricted breed:

  • Dogo Argentino
  • Fila Brasileiro
  • Japanese tosa
  • American Pit Bull Terriers or Pit Bull Terriers
  • Any cross breeds, or the offspring of any of the above mentioned dogs.

These restrictions came into effect on the 1st June 2002 and apply state-wide, including rural areas. All owners of restricted dogs are required to obtain a permit from Council and comply with strict permit conditions. Breeding, acquiring or selling of restricted dogs is prohibited.

Guard dogs

A permit is required to keep a guard dog.

Dogs on small allotments

A permit is required to keep more than one dog on an allotment of less than 350 square metres in area, or to keep any dog in a multiple dwelling complex. This may include units, townhouses or duplex accommodation.

Dog Registration

To register a dog a registration form must be completed by the applicant and the required registration fees paid.

A registration tag is issued on registration. This registration must be renewed annually after the 30th June each year. Discounts are available for:

  • pensioners on provision of pension card;
  • desexed dogs, on provision of a desexing certificate;
  • renewal of registrations in the first month of the new financial year;  and
  • dogs that are desexed and microchipped receive FREE registration.

As dogs are required to be registered at 12 weeks of age and therefore owners cannot take advantage of the desexed dog fee reduction, it is Council Policy that when a dog owner registers an animal at 12 weeks of age the fee for an entire animal will apply, however upon proof of the desexing of the animal (certificate from vet only) a refund of the difference in fees (for a desexed dog and entire dog) be allowed.  Application for rebate of de-sexed dog form.

For submission of application forms or if you need further information, refer to the Contact Council page.

Working dogs

Working dogs are not required to be registered. A "working dog" means a dog usually kept or proposed to be kept – on rural land; and by an owner who is a primary producer, or a person engaged or employed by a primary producer; and primarily for the purpose of droving, protecting, tending or working of stock.  If you believe that your dog is elegible for exemption from registration please submit a Working Dog/s Application for Registration Exemption

Replacement registration tag

If your tag is lost or damaged, a replacement tag can be obtained from Council by completing an application form and paying a small fee.  Request to amend dog registration or replacement registration tag form

Changes to registration

If your registration circumstances change, please advise Council.  Submitting an application form for amendment of dog registration or notification of a deceased dog  will assist Council in maintaining an up-to-date registration system.

Livestock

Livestock (eg horses, cattle, sheep, goats, donkeys, camels, llamas, alpacas) are not permitted in a town or village zone except where the property is at least 2ha in size and a permit has been obtained from Council.

Livestock are only permitted in the rural residential zone on properties with an area greater than 3000m2.

The maximum density of animals is to be 1 per 2500m2 for sheep and goats, and 1 per 3000m2 for other livestock.

Where grazing behaviour is likely to cause damage to neighbouring property, animals must be isolated from the property at risk, for example through a fenced area with a 3m setback from property boundaries.

Enclosures must be constructed to prevent the animal from going within 10m of any dwelling on an adjoining property.

Stallions and bulls:  are not permitted in a town or village zone.  Enclosures for stallions must be:

  • at least 1.8m high and constructed so as to reasonably prevent the animal escaping
  • at least 20m from any residence on an adjoining property
  • at least 2m from any property boundary

Pigs: are not permitted in a town area except where development approval to keep pigs has been granted under the town planning scheme.

Where pigs are permitted to be kept, the enclosure must be at least 60m from any residence on an adjoining premises, and at least 30m from any property boundary.

Wildlife

Council only has a limited ability to deal with issues relating to wildlife.  We may be able to assist with the following: 

For more information about other types of wildlife visit the Department of Environment and Heritage Protection website. Please note that animals native to Queensland are protected under the Nature Conservation Act 1992 and it is an offence to kill a protected animal.

Animal Pound

Impounding of animals

Council Officers conduct patrols throughout Shire towns to identify wandering dogs. Dogs wandering at large in Shire towns may be seized and impounded by Council Officers.

If your cat is found wandering outside your property, it may be impounded.  

You can view all currently impounded stray animals on the Lost and Found Animal page.

Release of animals

Animals may only be released from the pound after full payment of impounding and sustenance fees, and where applicable, registration fees and microchipping fees. Fees may be paid at Council's Administration Centres. All impounded dogs are required to be registered and microchipped prior to release.  Cats are required to be microchipped.

A receipt will be given on full payment of impounding and sustenance fees, and where applicable registration and microchipping fees.  This receipt, together with a form of photo identification (ie drivers licence, 18+ card, passport) will need to be presented on collection of your animal/s.  If someone other than the registered owner is to collect the impounded animal/s, Council must be notified in advance by the owner, and the person collecting the animals must present photo identification on collection. 

Impounded animals will be released by appointment.

Relevant impounding release fees are listed in Council's Fees and Charges Register.

For the location of Council's Administration Centres see the Contact Council page.

Pound location

The Biloela Pound is located at 155 State Farm Road, Biloela. Travel through the round-a-bout and continue down State Farm Road towards Tognolini-Baldwin Rd. The pound is situated on the left hand side just after the creek crossing. Proceed through the open gateway and follow the dirt road to the pound buildings at the far end of the road. 

Holding time for impounded animals

Dogs and Cats: Three (3) days for non-registered animals.  Five (5) days for registered animals.  On expiry of the holding time, animals may be offered for re-homing or otherwise disposed of.

Horses, Cattle, Goats: Five (5) days, after which they may be sold at auction.

Unwanted animals

Council may accept dogs or cats that an owner no longer wants, but a surrender fee is payable. It is preferred that the owner either have the animal destroyed by a vet or find an alternative home themselves.

Animal Welfare

Unfortunately, Council cannot act in animal welfare matters.  RSPCA and the Biosecurity Qld (DAFF) are the responsible agencies.  Biosecurity Qld generally handle matters involving commercial activities and the RSPCA handle matters involving companion animals. There is a regional RSPCA office located in Rockhampton, however if RSPCA officers are not available, or if you are located over 200km from Rockhampton, your local DAFF Stock Inspector may be able to assist. 

Contact the RSPCA on 1300 852 188 or the DAFF (Department of Agriculture, Fisheries & Forestry) call centre on 132523.

Making a Complaint

Dog attacks

If the dog has bitten someone, or is likely to cause injury to a person or animal by biting, attacking, worrying, rushing or chasing them, Council may be able to declare the dog dangerous or menacing and impose strict requirements on the keeping of the dog. A dog attack form must be completed, and a Council Officer will investigate the complaint.  

If the dog continues to pose a threat, you may contact Council' s Compliance Officers for assistance. Refer to the Contact Council page for further details of business hours and after hours contact numbers.

Barking dogs

Dog owners are required to take all reasonable steps to prevent their dog from making noise that causes a nuisance.  If you are being affected by a barking dog, a specific barking dog complaint form is available from Council, however it is recommended that you approach the dog owner yourself before lodging a complaint - refer to the Have you Advised your Neighbour section below.

Wandering dogs

If a dog has entered your property you may restrain the dog and request Council collect it. Alternatively, if you are able to notify Council of where the dog is usually kept, further action can be taken against the dog's owner. If a dog is wandering on a property outside of the town area, the affected person may be permitted to bring the dog to the pound by prior arrangement with Council Officers. 

Cat management in urban / town areas

For wandering cats in residential areas, further action can be taken when the owner is known.  Where the owner is not known or if the cat continues to wander, cat traps are available for hire. Hirers are required to complete a hire form and once a cat has been trapped contact Council in a timely manner to arrange impoundment by Council Officers.

Feral cat management in rural, commercial and industrial areas

Council can provide assistance with feral cat management.   Residents from outside the town area or who are in non-residential premises may hire a cat trap.  Hirers are required to complete a hire form and must humanely dispose of any feral cats captured themselves, before returning the empty cage to Council.

Have you advised your neighbour?

Making a minor complaint about a neighbour to a Government Agency can often do more harm than good. A little tolerance goes a long way so if possible, please discuss your concerns with your neighbour first. On most occasions your neighbour will not realise that they are causing a nuisance and will be happy to address the issue.

The Queensland Neighbourhood Dispute website initiated by the Queensland Association of Independant Legal Services Inc provides helpful advice on how to talk to or write to your neighbour about a dispute, as well as an overview of the laws that apply to common disputes. 

Registering a complaint with Council

With all the goodwill in the world, it is acknowledged that there are times when assistance from a third party is necessary.

To register a complaint, complete the relevant complaint form, or you can contact Council in the following ways :

  • In person at a Council office;
  • by telephone;
  • by email; or
  • by facsimile.

Dispute resolution

When all else fails, you can contact the
Queensland Civil & Administrative Tribunal
GPO Box 1639, Brisbane Q 4001
Phone: 1300 753 228 Fax: 07 3221 9156
Website: www.qcat.qld.gov.au/

QCAT is a Government provided free mediation and facilitation service, which deals with workplace, family, neighbourhood, commercial, organisational, environmental and multi-party disputes.